Family Mission

Ensuring the definition and implementation of the Casais Group's commercial strategy, particularly with regard to market prospecting, identifying opportunities, drawing up proposals, negotiating and managing customers after-sales, as well as managing processes and contractual documentation, in order to maximize turnover and the respective profitability and the level of customer satisfaction, acting in accordance with the Group's ethics and Casais' values.

Job Responsibilities

1) Prospecting and developing new commercial opportunities for the Group, identifying opportunities within the market segments with potential for realization, supporting the achievement of the company's contracting and invoicing targets;
2) Ensuring correct budgeting when preparing proposals, identifying feasibility, technical and economic capacity, competitive advantages and the Group's interest in participating in the process at any stage;
3) Carrying out technical prospecting visits to the site of future projects/works, with the aim of gathering information for carrying out studies and proposals, and technically and financially monitoring their progress;
4) Contributing to the risk analysis of the Group's projects, maximizing the degree of reliability of the Company's studies;
5) To monitor and develop the client portfolio, identifying them within the market segments defined by the Group's management and ensuring their management and respective current account analysis;
6) Accompanying the installation and the respective contact with the installer, until the work is completed (e.g. clarifying doubts and supporting the client) 
7) Contributing to the presentation of technical, legal, fiscal and economic qualification documents in order to comply with legal and client requirements;
8) Monitoring and registering the opening and closing of complaints on the respective registration platform;
9) Receiving and sorting after-sales incidents. 

Job Requirements

Length of experience (in years): 5 to 7 years;

Length of experience in management (in years): not applicable.

Education

Level of Education: Level 7 - Higher Education (Master's Degree)

Preferred course: Engineering (e.g. Electrical and Commercial); Commercial/Sales Technician

Language: English (Intermediate); French (Intermediate)

Certifications / Requiered Licenses